About & trust

How FanaWegi earns your trust

Parents should know that real people run this tutoring platform. This page explains how tutors are checked, how money moves, and that we are still registering the business.

Real people run FanaWegi

Not a faceless company — you can verify by calling

FanaWegi is run by real people who handle tutor checks, parent matching, and Support. You can confirm that by calling us — ask about the platform, a request you submitted, or how to stay safe.

Call to verify: 0904182625

Same number as Support. We aim to answer or call back within one business day.

How the process works

From first request to a real lesson

  1. 1

    You choose a path

    Request a home tutor (we match for you), or browse tutors and enroll yourself online or near you.

  2. 2

    Tutors apply and are checked

    National ID, credentials, a short verification video, and an interview. In-person tutors also need police clearance and references.

  3. 3

    You see who is verified

    Only tutors who pass our checks can list. Profiles show subjects, rates, and delivery mode.

  4. 4

    You enroll for fixed weekly hours

    Pick slots for at least a month. You get the tutor’s verified name before the first session.

  5. 5

    You pay through Support

    Send payment (e.g. Telebirr), submit the receipt ID. We confirm, then the plan becomes active.

  6. 6

    Lessons happen — with safety rules

    Online in the app, or in person under our safety rules. You can rate the tutor afterward.

How we verify tutors

We check identity documents, education or experience proof, and — when a tutor visits a home — police clearance plus two reference calls. An expert interview is part of the pipeline. Badges on the site mean verified by FanaWegi, not a government teaching license, unless we say otherwise.

We never invent ministry approval or partner schools. If something is only a pilot recommendation, we say so.

Child safety rules

In place from the first home or in-person session

  • First in-person session in a public place, or with a parent/guardian present at home. No exceptions.
  • Parents see the tutor’s full verified name before the first session. Tutors carry ID to every visit.
  • No private social-media contact with minor students. No closed-door sessions alone with a minor. No transporting students.
  • Report safety concerns on Contact or the Support phone/Telegram — a founder monitors and responds quickly.
  • We keep a written record of tutor checks. One serious safety breach ends that tutor’s access.

Payments

Clear money builds trust

  • Pay through the platform Support flow (Telebirr / transfer) and keep your receipt ID.
  • We confirm payment before the plan activates. Tutors are paid after sessions according to the active plan.
  • If a tutor no-shows, contact Support with your enrollment reference — we resolve refunds or rematches case by case during the pilot.
  • We never ask for your bank password or one-time codes. If someone claiming to be FanaWegi does, it is not us.

Talk to a real person

Call us or use Contact — real people answer. We aim to reply within one business day.

Call to verify: 0904182625
Contact usHome tutor